We want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your order, you may return it to us under the following conditions:
Returns
- Products may be returned within 14 days of delivery, provided the package is sealed and in the same condition as delivered.
- Customers are responsible for the return shipping unless the item received was damaged or incorrect.
Refunds & Exchanges
- Once the returned goods are received, they will be inspected by our Quality Control team.
- If approved, we will process either a refund or an exchange as per your request.
- Refunds will be credited back to your original payment method.
Non-Returnable Items
- Products that are opened, used, or not in their original condition cannot be returned.
- Perishable or personalised items are not eligible for return.
We appreciate your understanding and cooperation.